The Basic Courtesy of Buying Online

Ever since I started selling my stuff online, I notice that potential buyers are often rude online. The most recent was sent via 88db requesting for my contact number when I have obviously linked to my Altec Lansing subwoofer. That’s not all, the user isn’t even registered with 88db, so how can I even send the contact privately?

Being online doesn’t mean you can’t be traced. If I have the resources and the energy, I can track you down. I just don’t feel the need to track down rude personas online.

How To Contact Sellers Online

• Check that an email or URL is provided before sending out queries.
• Be polite in your queries.
• Be specific about the product you are interested in.
• Be punctual if you decide to meet up. Inform the seller if there are changes as early as possible.
• Pay within the given time frame.
• Don’t send out one liner questions for more than 3 times, it’s an email, not a text message.
• Confirm your purchase and ensure that the seller has done the same too.

How to Respond to Queries Online

• Be polite in your responses, even if the queries are rude.
• Be sure to keep your word about the sale.
• Be punctual at the meet up. If there are changes, inform the buyer as early as possible.
• Ensure that the payment is clearly stated so that you won’t have to repeat the total cost again.
• Refund if the total sale is more than what was initially calculated.
• Send an email asking if the package has arrived if the buyer uses postage.

I know other sellers are facing the same problem, reading rude queries just because the stuff is posted online. Remember, the seller is also human just like you, the buyer.